Teleperformance is the worldwide leader in outsourced omnichannel customer experience management and connects the biggest and most respected brands on the planet with their customers. Brian Cantor, Principal Analyst & CCW Digital Director recently interviewed Tim Phillips, VP Business Development at Teleperformance. Click to read more!
RapportBoost is the leading chat analytics platform brands use to boost sales and engage customers. Brian Cantor, Principal Analyst & CCW Digital Director recently interviewed Tony Medrano, CEO of RapportBoost. Click to read more!