Increasing Sales Effectiveness in Your Contact Center

Increasing Sales Effectiveness in Your Contact Center

At CCW Nashville 2019, Chad Schott, VP of Learning & Quality at HomeAdivsor/Angie’s List presented on how to increase sales effectiveness in your contact center.

In this presentation, he shares the strategies behind leveraging speech analytics to drive improved agent performance, increase sales & operational efficiency and reduce risk


To get a copy of this presentation, please contact us here.


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