Customer Contact Week, the world’s largest customer contact event series, returns to fabulous Las Vegas, NV next summer (June 28 - July 1, 2021), brimming with cutting-edge content from an unmatched collection of the top executives and business leaders in the customer contact & CX profession. After an extraordinary year marked by extraordinary tragedy, the value of authentic human connections has never been more obvious. We can't wait to return to the business of live events, and we're currently working on developing an incredible event program for next year. Check out what we currently have planned in our Early Event Info Part 1, and stay tuned for all of the info on unique Q&A opportunities, breathtaking session experiences, and a seemingly endless buffet of content. You’ll leave CCW Las Vegas armed with more pages in your rolodex, and the latest and greatest trends, best practices, and models to take your contact center to the next level.
3,500+ customer contact and CX professionals from organizations like Adobe, Audible, Groupon, Nestle, TD Bank, Verizon, and more are already registered to attend CCW At Home this January 25-29, 2021. Check out the current attendee list to see who else is registered to attend.
This past January we took CCW to Nashville! CCW Nashville convened 500+ customer contact leaders for a week of intensive content and networking. View the Post Show Report to see more about what happened at CCW Nashville, including who was there, who sponsored, what we loved and what we learned. Then join us for CCW Nashville in 2021!