Sponsorship Information

2020 CCW Series Sponsorship Kit

2020 CCW Series Sponsorship Kit

The CCW team works diligently to offer our sponsors with a wide variety of marketing opportunities, each designed to provide unparalleled access to the best and brightest in the customer contact space.

2020 CCW Series Schedule:

  • CCW Nashville | January 28-31 | JW Marriott Nashville
  • CCW Vegas | June 22-26 | Caesars Forum
  • CCW Austin | October 13-16


“We find value in sponsoring CCW because of the traffic of attendees by our booth." - Vonage

“We find it valuable and promising to invest in sponsoring all CCW events knowing that we will be face-to-face with customer contact companies from around the globe.” –  Noble Systems

“CCW has an unprecedented handle on our industry and is one of the leading physical event vendors in this space. From the mainstage, expo hall, site tours, and breakout sessions their attendees and sponsors leave the event with a wealth of knowledge and connections for a lifetime.” – Genesys

Technologies Contact Centers Want...and Can't Find

Technologies Contact Centers Want...and Can't Find

Technology buyers often struggle to distinguish which providers are the right fit for their specific objectives because there are so many vendors speaking in broad strokes on their capabilities. As a result of this noisy marketplace, many contact centers are not conquering pressing challenges and achieving valuable objectives. 

CCW Digital has summarized 5 particular urgent tech needs in the report: Technologies Contact Centers Want...and Can't Find.

10 Reasons to Sponsor CCW

10 Reasons to Sponsor CCW

The Customer Contact Week Series serves more than 3,000 attendees annually ranging from customer titles of all types to the many professionals responsible for holistic customer experience design and delivery.

Our events are the #1 place for customer experience leaders to learn about the pace of change, find out about the emerging technologies set to disrupt the industry, and build valuable relationships with industry peers.

2020 CCW Series Schedule:

  • CCW Nashville | January 28-31 | JW Marriott Nashville
  • CCW Vegas | June 22-26 | Caesars Forum
  • CCW Austin | October 13-16


“We find value in sponsoring CCW because of the traffic of attendees by our booth." - Vonage

“We find it valuable and promising to invest in sponsoring all CCW events knowing that we will be face-to-face with customer contact companies from around the globe.” –  Noble Systems

“CCW has an unprecedented handle on our industry and is one of the leading physical event vendors in this space. From the mainstage, expo hall, site tours, and breakout sessions their attendees and sponsors leave the event with a wealth of knowledge and connections for a lifetime.” – Genesys

CCW Nashville 2020 Current Attendee Snapshot

CCW Nashville 2020 Current Attendee Snapshot

Interested in attending CCW Nashville this January 28-31, 2020? Take a look at who is already confirmed to attend, including executives from Lyft, Verizon, and Groupon.

5 Challenges Keeping Customer Contact Executives up at Night

5 Challenges Keeping Customer Contact Executives up at Night

CCW Nashville will serve as a meeting ground for thousands of customer contact leaders who are looking to find solution providers to help them solve their customer-driven problems.

Read this special report to learn about the biggest challenges and top priorities for these executives heading into 2020.