Alison Lichtenstein

Head of Customer Experience Design Dow Jones

Why Ali?
Ali is a Customer Experience Design leader at Dow Jones. Ali is no stranger on how to strike the right balance with surprise and delight when it comes to her customers and how to get executive buy-in for experience design.


Day Three - Main Conference & Expo: Thursday, January 30th, 2020

Thursday, January 30th, 2020

Day Four - Main Conference & Expo: Friday, January 31st, 2020

Friday, January 31st, 2020

7:00 AM CCWomen Breakfast (RSVP required)

CCWomen is by women for women in customer contact to build relationships, support and inspire one another, and path find practical solutions to the myriad of challenges women face in the workplace. Together, we raise the profile of women in customer contact, pursuing success together, developing new skills, and learning the value and power of our community. Join fellow women in customer contact to connect and network.

Check out the incredible speaker line-up to see who will be joining Alison.

Download The Latest Agenda