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January 28 - 31, 2020 | JW Marriott, Nashville

Angela King

Customer Relations Supervisor Nashville Electric Power

Why Angela?
Angela and her team at Nashville Electric Service are pros when it comes to journey mapping. Her team’s unique strategy and process on how to create a seamless experience for their customers has drawn other utility organizations to learn and benchmark against them. 

Day One - Site Tour Experience Day: Tuesday, January 28th, 2020

Tuesday, January 28th, 2020

1:00 PM NASHVILLE ELECTRIC SERVICE

Nashville Electric Service is one of the 12 largest public electric utilities in the nation, distributing energy to more than 400,000 customers in Middle Tennessee.
Since 1939, we have been committed to providing safe and reliable power in a financially responsible way. NES is among only four percent of all public utilities in the country to receive the Reliable Public Power Providers Diamond Award, the industry’s highest honor for offering safe and reliable electricity to customers.

Lunch is provided at 1:00 PM

1:00 PM NASHVILLE ELECTRIC SERVICE

Nashville Electric Service is one of the 12 largest public electric utilities in the nation, distributing energy to more than 400,000 customers in Middle Tennessee.
Since 1939, we have been committed to providing safe and reliable power in a financially responsible way. NES is among only four percent of all public utilities in the country to receive the Reliable Public Power Providers Diamond Award, the industry’s highest honor for offering safe and reliable electricity to customers.

Lunch is provided at 1:00 PM

Day Four - Main Conference & Expo: Friday, January 31st, 2020

Friday, January 31st, 2020

Check out the incredible speaker line-up to see who will be joining Angela.

Download The Latest Agenda