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January 2020
JW Marriott, Nashville, TN
Anil Ravula, Staff VP, Contact Center at Anthem

Anil Ravula

Staff VP, Contact Center

Day Four - Main Conference & Expo: Friday, 18th January 2019

Friday, January 18th, 2019

2:05 PM The In’s and Out’s of Contact Center and CX Technology Selection

  • Leading and managing value-based partner selection
  • Navigate the complex vendor landscapes with crafted criteria
  • Enable team members to contribute to technology evaluation specific to their architecture

Check out the incredible speaker line-up to see who will be joining Anil.

Download The Latest Agenda