Ben Rigby

SVP, Global Head of Product & Engineering, Artificial Intelligence and Workforce Talkdesk

Wed, Jan 27 - AI + Automation

Wednesday, January 27th, 2021

1:00 PM Demystify Artificial Intelligence in Customer Experience

With the landscape of CX rapidly evolving, AI is today’s de-facto buzzword for CX innovation and mobility. But what does AI in CX actually look like today? 


In this session, some of the industry’s foremost AI thought leaders share actionable expert advice on innovating CX operations with AI. Attendees will also learn precisely how EmployBridge seamlessly deployed AI solutions to empower its agents and improve customer satisfaction.