Live Chat Software
January 2020
Nashville, TN

Brian Carlson


Senior Director of Patient Experience
Vanderbilt University Medical Center

Day Three - Main Conference & Expo: Thursday, 17th January 2019

Thursday, January 17th, 2019


10:50 AM Elevating Employee Engagement: Happy Workers Mean Happy Customers

  • The role of internal and external credos
  • How to constantly educate and reinforce your brand promise
  • Build an accountability matrix around employee engagement

Check out the incredible speaker line-up to see who will be joining Brian.

Download The Latest Agenda