Dan Gingiss

Author, Winning at Social Customer Care CCW Influencer

Why Dan?
An author, a podcast co-host, and a CCW Influencer, Dan’s 20-year career has consistently focused on delighting customers, spanning multiple disciplines including marketing, customer experience, social media, and customer service. Specifically at CCW Nashville, Dan will touch upon how to create engaging experiences on social media how to respond instantly in the experience economy.

Day Four - Main Conference & Expo: Friday, January 31st, 2020

Friday, January 31st, 2020

12:30 PM Networking Lunch and Meet, Greet and Book Signing in the Expo Hall

Meet, Greet and Book Signing
Dan Gingiss
Winning at Social Customer Care

2:00 PM How A Remarkable Customer Experience Can Be Your Best Marketing Too

+ Identify customer experiences that are most likely to be shared on social media
+ Learn a simple framework for evaluating experiences
+ Be inspired to improve your own company's experience with simple, inexpensive changes

Check out the incredible speaker line-up to see who will be joining Dan.

Download The Latest Agenda