Dennis Wakabayashi

Wakabayashi Experience CCW Influencer

Why Dennis?
For Dennis, customer experience is all about empathy, collaboration and growth. His framework puts "humanity" at the center of corporate strategy leading to positive business outcomes. At CCW Nashville Dennis will get granular into a cx framework which has been perfected over the last decade with Fortune 500 brands like Starbucks, McDonald’s, ExxonMobil, AT&T and FedEx.