Dennis Wakabayashi

Wakabayashi Experience CCW Influencer

Why Dennis?
For Dennis, customer experience is all about empathy, collaboration and growth. His framework puts "humanity" at the center of corporate strategy leading to positive business outcomes. At CCW Nashville Dennis will get granular into a cx framework which has been perfected over the last decade with Fortune 500 brands like Starbucks, McDonald’s, ExxonMobil, AT&T and FedEx. 

Day Three - Main Conference & Expo: Thursday, January 30th, 2020

Thursday, January 30th, 2020

12:00 PM The One CX Framework You Will Ever Need

+ Inside look at a CX framework perfected over the last decade with Fortune 500 brands
+ How to deliver brand value at scale
+ Insight into balancing the ever-shrinking gray line between CX and brand experience

Check out the incredible speaker line-up to see who will be joining Dennis.

Download The Latest Agenda