Live Chat Software
January 2020
Nashville, TN

Doug Hoffschwelle


SVP & GM
ibex


10:50 AM VoC Beyond the Survey

  • Manage nuances of VoC between B2B, B2C, and B2B2C
  • Traverse legality and restrictions in gathering feedback

1:30 PM VoC Beyond the Survey

  • Manage nuances of VoC between B2B, B2C, and B2B2C
  • Traverse legality and restrictions in gathering feedback


Check out the incredible speaker line-up to see who will be joining Doug.

Download The Latest Agenda