Erik Ashby

Director of Product Helpshift

Day Three - Main Conference & Expo: Thursday, January 30th, 2020

Thursday, January 30th, 2020

1:35 PM Fireside Chat with Helpshift: Debunking Common Misconceptions of AI & Automation

If you have ever struggled using automation, or are worried about automation, you're not alone. Helpshift's Director of Product, Erik Ashby joins CCW's Brian Cantor to have a candid discussion about the practical reality of chatbots and CX automation.They will analyze the challenges seen by brands and how disruptive organizations have found success by embracing an automated customer experience.  
 

Day Four - Main Conference & Expo: Friday, January 31st, 2020

Friday, January 31st, 2020

Check out the incredible speaker line-up to see who will be joining Erik.

Download The Latest Agenda