Erin O'Brien
Command Center Manager
Subway
10:50 AM Leverage CX Products and Content to Drive Loyalty
- Products as a third CX pillar to complement operations and services
- Take products to the next local through localization
3:30 PM Leverage CX Products and Content to Drive Loyalty
- Products as a third CX pillar to complement operations and services
- Take products to the next local through localization
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