Live Chat Software
January 2020
Nashville, TN

James Kowalczyk


Senior Director, Patient Admission Services
Fresenius Medical Care


12:00 PM Mastering Change Management: From Spreadsheets to Salesforce

  • Manage technology expectations when shifting to new systems
  • Sell the vision of improved process to employees to foster engagement
  • Provide visibility behind reasons for change to build trust


Check out the incredible speaker line-up to see who will be joining James.

Download The Latest Agenda