Kelley Kurtzman
VP, Global Consumer Sales & Service Centers
Verizon
Day Three - Main Conference & Expo: Thursday, 17th January 2019
Thursday, January 17th, 2019
4:40 PM Creating Effortless Experiences through Holistic Digital Transformation
- Focus on high frequency, low value moments
- Collaborate with agents to pilot new initiatives
- Isolate points of effort to streamline with machine learning, robotics, and AI
3:30 PM Career Journey as Women in the Industry
+ Q & A panel with Kelley and her team
+ Learn Kelley's Top 10 Secrets to Success
+ The importance of having mentorship, sponsorship and coaching
Check out the incredible speaker line-up to see who will be joining Kelley.
Download The Latest Agenda