Lauren Forrest

General Manager, Customer Experience Warby Parker

Day One - Site Tour Experience Day: Tuesday, January 28th, 2020

Tuesday, January 28th, 2020

11:00 AM BLUE: WARBY PARKER

Warby Parker was founded in 2010 with a rebellious spirit and a lofty objective: to offer designer eyewear at a revolutionary price, while leading the way for socially conscious businesses. By circumventing traditional channels, designing glasses in-house, and engaging with customers directly, we’re able to provide higher-quality, better-looking prescription eyewear at a fraction of the going price. We believe that buying glasses should be easy and fun. We also believe that everyone has the right to see. Warby Parker partners with non-profits like VisionSpring to ensure that for every pair of glasses sold, a pair is distributed to someone in need. Good eyewear, good outcome. In 2014, we identified Nashville as the future for our center of Customer Experience. Today, our team is comprised of 400+ incredibly talented individuals who consistently deliver nothing short of remarkable customer experiences. In this session, you'll have the opportunity to visit our office, see our training environment, meet members from our team, and learn a little bit about the Warby Parker Magic.
 

Check out the incredible speaker line-up to see who will be joining Lauren.

Download The Latest Agenda