Live Chat Software
January 2020
Nashville, TN

Lauren Romeo


Director of Customer Experience
Boll & Branch


10:50 AM How to Scale Customer Experience Operations

  • How a CoE can help define what is global and what is local
  • When expanding, how do you scale people, process and technology in unison
  • How can you scale without increasing headcount


Check out the incredible speaker line-up to see who will be joining Lauren.

Download The Latest Agenda