Live Chat Software
January 2020
Nashville, TN

Mark Killick


VP, Care
Grubhub

Day Four - Main Conference & Expo: Friday, 18th January 2019

Friday, January 18th, 2019


10:50 AM Empower Agents Through Experience Engineering

  • How can you get agents comfortable with building customer experiences
  • Four-phase training module around experience engineering

1:30 PM Empower Agents Through Experience Engineering

  • How can you get agents comfortable with building customer experiences
  • Four-phase training module around experience engineering

Check out the incredible speaker line-up to see who will be joining Mark.

Download The Latest Agenda