Marvie Wright
Director of Sales/Leadership Training
Qualfon
10:50 AM Speech Analytics: Metrics Built to Enhance Individual Agent Performance
- Identify improvement opportunities down to the agent level
- Analyze individual performance to provide supervisors visibility in large teams
1:30 PM Speech Analytics: Metrics Built to Enhance Individual Agent Performance
- Identify improvement opportunities down to the agent level
- Analyze individual performance to provide supervisors visibility in large teams
Check out the incredible speaker line-up to see who will be joining Marvie.
Download The Latest Agenda