Michael DeJager

Principal Analyst, Head of Product Development Customer Management Practice

Michael DeJager is Principal Analyst and Head of Product Development for IQPC's Customer Management Practice. Design & Innovation represents a portfolio of content and events within the Customer Management Practice. He brings 10+ years of experience in market research and event production across industries and regions. He originated Design & Innovation's annual Design Thinking and Service Design programs in 2017. His responsibilities now include management across Customer Management Practice content and events and serves as a contributor across portfolios.

Fun Fact: Despite Michael’s Oklahoma roots, he maintains an obsession for fine dining, outrageous hospitality, travel and martinis.


Day Two - Pre-Conference Day: Wednesday, January 29th, 2020

Wednesday, January 29th, 2020

Day Three - Main Conference & Expo: Thursday, January 30th, 2020

Thursday, January 30th, 2020

8:00 AM OPENING REMARKS

Day Four - Main Conference & Expo: Friday, January 31st, 2020

Friday, January 31st, 2020

8:00 AM Opening Remarks

1:25 PM CCW Executive Roundtable (Invitation Only)

A closed door discussion for expert benchmarking, learning and networking. 

Check out the incredible speaker line-up to see who will be joining Michael.

Download The Latest Agenda