Join us in Nashville!

January 28 - 31, 2020 | JW Marriott, Nashville

Nicholas MacDonald

Customer Service Team Leader Machias Savings Bank

Day Four - Main Conference & Expo: Friday, January 31st, 2020

Friday, January 31st, 2020

2:00 PM Match Made in Heaven: How to Find Your BPO Soulmate

+ Interview third-party vendors like you interview for personnel
+ References matter to build true relationships between your agents and your vendor
+ Collaborate with your vendor to Identify areas of continuous improvement and agile processes

Check out the incredible speaker line-up to see who will be joining Nicholas.

Download The Latest Agenda