Live Chat Software
January 2020
JW Marriott, Nashville, TN
Nirali Amin, Global Solutions Lead at LivePerson

Nirali Amin


Global Solutions Lead
LivePerson

Day Four - Main Conference & Expo: Friday, 18th January 2019

Friday, January 18th, 2019


10:50 AM Leverage IVR to Optimize Cross- Channel Experience in the Self Service Economy

  • Map the impact of IVR across service functions
  • Create complete customer view with intelligent IVR from help center to desktop

1:30 PM Leverage IVR to Optimize Cross- Channel Experience in the Self Service Economy

  • Map the impact of IVR across service functions
  • Create complete customer view with intelligent IVR from help center to desktop

Check out the incredible speaker line-up to see who will be joining Nirali.

Download The Latest Agenda