Live Chat Software
January 2020
Nashville, TN

Nirali Amin


Global Solutions Lead
LivePerson


10:50 AM Leverage IVR to Optimize Cross- Channel Experience in the Self Service Economy

  • Map the impact of IVR across service functions
  • Create complete customer view with intelligent IVR from help center to desktop

1:30 PM Leverage IVR to Optimize Cross- Channel Experience in the Self Service Economy

  • Map the impact of IVR across service functions
  • Create complete customer view with intelligent IVR from help center to desktop


Check out the incredible speaker line-up to see who will be joining Nirali.

Download The Latest Agenda