Does your CX Strategy Align to Business Outcomes? This fast-paced workshop was sold out in 2016 and 2017 at CCW Las Vegas. The 2020 edition will focus on interactive small group discussions (not PowerPoint by death) sharing leading practices in key operational areas. Improving service delivery is not a one-time effort – it must evolve to answer the ever-changing needs of your business and your customers. Join this important, lively workshop discussion to learn more about:
+How to drive superior customer experience through improved people, process, and technology
+How to collaborate with new parts of your organization to optimize service delivery
Check out the incredible speaker line-up to see who will be joining Roger.