Ted Fortezzo
EVP
Nobelbiz
Day Four - Main Conference & Expo: Friday, 18th January 2019
Friday, January 18th, 2019
10:50 AM Empower Agents Through Experience Engineering
- How can you get agents comfortable with building customer experiences
- Four-phase training module around experience engineering
1:30 PM Empower Agents Through Experience Engineering
- How can you get agents comfortable with building customer experiences
- Four-phase training module around experience engineering