Tuesday, January 26th, 2021
One of the keys to success in the modern contact center is to be available in the customer channel of choice. But as a contact center leader how can you ensure your customers can find you? Join us In the Queue + AMA as Trista shares how the right data and bridging organizational silos to work together can effectively make the change your contact center needs to create a more holistic channel strategy for an effortless customer experience.