Live Chat Software
January 2020
Nashville, TN

Vijay Thacker


Managing Director, Customer Service Operations
Evolent Health

Day Three - Main Conference & Expo: Thursday, 17th January 2019

Thursday, January 17th, 2019


4:40 PM A Unified Vision of Success: Nuances of Managing Multiple Global Contact Center Operations

  • Create centralized center for managing metrics
  • Understand the nuances of individual challenges per each contact center
  • Unite vision of goals, priorities, and metrics to all leaders

Check out the incredible speaker line-up to see who will be joining Vijay.

Download The Latest Agenda