Training and access to information are critical to contact center effectiveness. mLevel is the industry-leading eLearning solution deployed by contact centers to increase engagement, retention, and effectiveness of learning. Our learning platform makes it easy to deploy courses using microlearning and gamification - bridging the gap between traditional training and digitized, at-your-desktop training. Learners will stay engaged with game-based activities and friendly competition while trainers and managers will drive performance with learning analytics that display real-time data and deep analytics to provide learning proficiency insight down to the user level. Take your employee training to the next level and see real results with mLevel.