Customer Contact Week Austin
January 23 - 25, 2024
The Self-Service Playbook
How to Optimize Customer Experiences with AI
Main Stage Headliner
Neil Hoyne: Google Strategist, Wharton Fellow
Hoyne will share invaluable insights on harnessing data to enhance customer engagement and foster organizational growth. And he'll explain how an enriched understanding of data can radically shift strategic thinking for customer contact executives.
CCW Executive Certificate Series
Fundamentals of AI for Contact Center Leaders
Fed up with hypotheticals? Craving practical AI tools and playbooks to address your customer contact challenges? Plan to start your CCW Austin experience with this full day program led by globally recognized expert, University of Cambridge Professor Mohamed Zaki.
Expert Speakers
10622.017|Event Enquiry|IUSV_10622.017 - A.E02A2
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