Wix Answers is a customer support platform that was developed and built in-house to support our more than 140 million users worldwide. In the last year, Wix started selling its customer support platform to SMBs and enterprise companies who want to create better customer experiences for their brands. Wix Answers is just one piece of the innovative, cloud-based web development products that has made Wix’s value more than $5 billion.
Take your customer service software to the next level with beautiful knowledge base templates, built-in call center, multi-channel ticketing system, chat and more — all working seamlessly together in one tab. And with actionable insights, you’ll get data to help you better understand your customers, their needs, and how to offer a better service or product.