22 - 25 March 2021
Sands Expo & Convention Centre, Singapore

EVENT NOTICE

Thank you for your support. 
Due to the current situation with CoVid19, please be informed that Customer Show Asia will be postponed until 2021. 
We look forward to seeing you at CX Asia Week on 23-24 September 2020. For more information, please email to enquiry@iqpc.com.sg

REVOLUTIONISING CUSTOMER SERVICE, INTERACTIONS & EXPERIENCES IN THE AGE OF DIGITAL

Customers are now dictating the pace of change in businesses. As expectations evolve, it is imperative for organisations to radically transform their operating models to be customer-focused, else risk losing their competitive edge in this connected era.

Customer Show Asia 2020 will feature over 80+ regional customer experience and contact centre leaders taking the stage to share innovative strategies and exchange know-hows on delivering exceptional customer (CX) across all touchpoints and journeys to maximise customer and business value. 

Buy 1 ticket to access 60+ presentations and interactive discussions in Customer Contact Week Asia and CX Leaders Week Asia.  
 

WHAT'S HAPPENING IN 2020?

400+
Attendees

1
Mega Show

2
C-Level Strategic conferences

4
on-Floor Theatres

100+
Esteemed Speakers

100+
Conference & Theatre Sessions

6
Coveted CCW Excellence Awards

Featured Speakers

    As the region’s #1 contact centre event, Customer Contact Week Asia 2020 will provide the region’s contact centre leaders with actionable insights on building the contact centre of the future through:

    • 4 Focused Tracks (AI in Contact Centre, Operational & Workforce Excellence | Digital Customer Care & Experience | Quality & Service Excellence)
    • 40+ Contact Centre Leaders
    • 12 Interactive Discussion Groups
    • 6 Coveted Awards at the Customer Contact Week Asia Excellence Awards

    Spanning a series of high-impact discussions and insightful case studies, CX Leaders Week Asia 2020 will deep dive into
    industry-specific CX trends and technology developments, how best to maximise CX ROI and align cross-functionally to amplify
    customer centricity and excellence.

    • 3 Focused Industry Verticals (Financial Services, Media & Telecommunications, Energy & Utilities)
    • 60+ CX Leaders
    • 20+ Industry-Specific CX Case Studies & Presentations
    • 12 Interactive Discussion Groups

Why Sponsor Customer Show Asia 2020?

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Sponsor #CustomerShowAsia

Customer Show Asia 2020 provides a unique platform that encourages open conversation between industry practitioners and solution providers.

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Sponsorship Prospectus

View the 2020 prospectus to learn about the tailored sponsorship opportunities available and how we can improve your ROI.