Su Yin Neo

Vice President, Delivery Operations, Service Quality & Customer Experience Singapore Post

CONFERENCE DAY ONE: TUESDAY 03 MARCH 2020

Tuesday, March 3rd, 2020

9:15 AM CXO PANEL: Delivering Impactful Business Performance and Purpose through Integrated Customer and Brand Experiences

·      Making strategic investments in people, process and technology to close experience gaps and achieve breakthroughs
·      Leveraging the right technologies and channels to offer service and experience where it matters
·      Navigating a market of “one”: Rethinking customer experience for competitive differentiation and financial profitability

Check out the incredible speaker line-up to see who will be joining Su Yin.

Download The Latest Agenda