CX Week Canada Blog
Marc Gordon, Customer Experience Expert and Keynote Speaker at CX Week Canada this Sept. 23-25, shares the difference between customer service and customer experience.
Innovation is more important than ever, but what does it have to do with Design Thinking? Outlined is a brief Design Thinking 101 to drive innovation in your organization.
We are ready to launch! With many exciting, experiential features, CX Week Canada 2019 brings an exciting program together to drive home CX as your Business Strategy.