Public Sector Cultivating Client Satisfaction Amid Policies And Legislation
PUBLIC SECTOR: Cultivating Client Satisfaction Amid Policies and Legislation
At CX Week Canada 2018, Ashutosh Anil, Business Leader, Client Experience at Technical Safety BC discusses how the public sector cultivates client satisfaction while working with policies and legislation. In his presentation, he discusses:
The accident prevention model
The foundation of building a CX model
Building a collaboration framework
Enhancing organization-wide CX centricity
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