Live Chat Software
23 - 25 September, 2019
Chelsea Toronto, ON
Elizabeth  Nicoll, Vice President of Customer Experience  at BSM Technologies
BSM Technologies Logo

Elizabeth Nicoll


Vice President of Customer Experience
BSM Technologies

Agenda Day 3: Main Conference & Site Tours

Friday, September 14th, 2018


11:25 AM CX Maturity Roundtables: New to Customer Experience: Fostering Small Wins to Gain Momentum

Small wins in customer experience build the foundation. This roundtable discusses strategies to showcase customer experience wins at the project level to advocate for larger organizational commitment to the process.

Check out the incredible speaker line-up to see who will be joining Elizabeth .

Download The Latest Agenda