Live Chat Software
23 - 25 September, 2019
Toronto, ON

Fredrik Tunvall


Global GTM Lead, Product Management
IBM Watson and Cloud Platform

Agenda Day 2: Main Conference

Thursday, September 13th, 2018


3:00 PM Virtual Assistant for Every Channel

In today’s digital world, customers expect unified experiences, across channels, 24x7x365. Companies are transforming customer service and resolving queries faster and more cost-effectively than ever before. Discover how successful brands like Autodesk, Mercedes, and RBS are taking advantage of IBM Watson Assistant to transform their call centers and customer experience with AI driven virtual assistants and chatbots.


Check out the incredible speaker line-up to see who will be joining Fredrik.

Download The Latest Agenda