Global GTM Lead, Product Management
IBM Watson and Cloud Platform
Agenda Day 2: Main Conference
Thursday, September 13th, 2018
In today’s digital world, customers expect unified experiences, across channels, 24x7x365. Companies are transforming customer service and resolving queries faster and more cost-effectively than ever before. Discover how successful brands like Autodesk, Mercedes, and RBS are taking advantage of IBM Watson Assistant to transform their call centers and customer experience with AI driven virtual assistants and chatbots.