John Bardawill (Past Speaker)

John Bardawill is the Founder and Managing Director of TMG International Inc. He has 35 years of expertise in customer experience, change management, business strategy, and marketing. He has also worked extensively with call centre operations around the world to provide highly focused solutions that drive revenues and profits. Few people are aware that John has an undergraduate degree in psychology, or that as a student, he earned extra cash singing and playing piano at weddings. He still knows how to work a room, but these days the audience is usually senior executives and the instrument is PowerPoint. John has spoken at numerous industry related events and educational institutions, and is the author of several articles for a variety of industry publications.