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23 - 25 September, 2019
Chelsea Toronto, ON
Steve Bujouves, Senior Director and Head of Support at FreshBooks
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Steve Bujouves

Senior Director and Head of Support

Agenda Day 3: Main Conference & Site Tours

Friday, September 14th, 2018

8:55 AM CASE STUDY: Omnichannel: From Customer Engagement Strategy to Everyday Success featuring Freshbooks

Your customers are defining the terms of engagement and you must respond. Join Zendesk’s Sam Chandler and the Director of Support at Freshbooks as they explain how to create a seamless customer experience.
Whether you’re just getting started or already on the omnichannel path, this session will help you build an agile, long-term engagement strategy.

Check out the incredible speaker line-up to see who will be joining Steve.

Download The Latest Agenda