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23 - 25 September, 2019
Chelsea Toronto, ON
Tito Kang, VP Brand Leader at MTY Foods

Tito Kang


VP Brand Leader
MTY Foods

Check out the incredible speaker line-up to see who will be joining Tito.

Download The Latest Agenda

Agenda Day 2: Main Conference

Tuesday, September 24th, 2019


3:10 PM The Influential Leader: Leveraging Leadership to Drive Customer & Employee Experience

It’s an employee’s market and all organizations are feeling the pressure from all spectrums of the workforce. It is more important than ever to keep employees engaged and motivated—and this is especially true in a franchise organization where influential leadership is a must with the series of entrepreneurial business owners. However, in a changing economy where brands must be rethought, training re-addressed, and disruption around every corner—how can you continuously drive excellence, retention, and results. Tito expands on:
+ Co-creating brand vision to allow seamless implementation
+ Utilizing general management as your front line customer research
+ Developing leaders who inspire, motivate, and retain top talent