ABOUT CX WEEK CANADA
We run the largest global CX network with 150k+ members, and CX Week Canada pulls together 150 locally based enterprise leaders to set a stage of peer-to-peer bench marking, networking, and learning.
This year focuses on the Customer Experience as the umbrella strategy for excellent business outcomes. We will dive into design thinking, customer service, digital transformation, & employee experience.
DESIGN THINKING FOCUS DAY
A deep dive into human-centered design, from case studies, to interactive workshops, understand how design thinking can enable excellent CX.
Explore CX enabled by customer service, technology, and employee experience through expert keynotes, Interactive Discussion Groups, and peer-to-peer networking.
MAIN CONFERENCE DAY TWO + SITE TOURS
Tie all the best practices into your CX strategy through case studies, workshops, and off-site experiences.
2018 PAST SPEAKERS
Director of Customer Experience
Best Buy Canada
Customer Experience & Service Design Leader
Chief Experience Officer
The Inside View
Vice President, Digital Commerce
Senior Vice President, Head of Qualitative Canada
Head of Product & Service Design
Vice President of Customer Experience
Social Media Strategist
Transportation Security Administration
Senior Director Design & Development
Manager, Voice of Customer Strategy & Planning
SHOWCASE YOUR SOLUTION
Find out how CX Canada will provide you with the opportunity you need to meet prospects and
grow your customer base.
Past Partners include: