Welcome to the 6th Annual Design Thinking 2020 Summit! 

Over the years, we have noticed Design Thinking become a widespread way of thinking that has seen many organisations work through a customer-centric approach. In 2016 key organistions were investing over $100 million to implement this way of working across their organisation. Today in 2020 it has become the focus for many designers with proven success.

That being said, we are far from a universal consensus on the core principles of design thinking, the best practice for implementation as well as gaining leadership buy-in.

Due to the disruptive wave we've experienced in 2020, the 6th edition of Design Thinking Australia will be delivered 100% online! Are you ready to check out what we have planned in September?

LET'S GET SOCIAL!

Join our #designthinkingau community to stay updated with the latest trends, news and insights.

Meet Your 2020 Design Thinkers

Quinn Chow

Quinn Chow

Experience Director

Aurecon

Robert Homberger

Robert Homberger

Strategic Design Director

ANZ

Belinda Dimovski

Belinda Dimovski

Director Engagement and Support

Australian Red Cross

Anet Redmer

Anet Redmer

Former Qantas Service Design Lead

Redmera

Gene Bawden

Gene Bawden

Head of Design Department

Monash University

Selena Griffith

Selena Griffith

Senior Lecturer Design Thinking, Centre for Social Impact

University of New South Wales

Carl Gribble

Carl Gribble

Former Manager, Member Experience Design

RACQ

Christy Mcleod

Christy Mcleod

Senior Innovation Designer

Bank of Queensland

Paras Aggarwal

Paras Aggarwal

Senior Manager UX

Tabcorp Holdings

Ben Crothers

Ben Crothers

Principal Facilitator

Atlassian

Ioannis Gerothanasis

Ioannis Gerothanasis

General Manager Lotteries

LotteryWest

Sarah Groube

Sarah Groube

Director of Digital Experience

Sport Australia

The Virtual Experience: How it works

Workshop Day:
Log in using your unique zoom meeting ID and join your chosen virtual class.

Day 1: Morning Sessions
Main plenary sessions will be held via our ON24 Platform where you can interact with speaker via Q&A, Polls, & Discussions

Day 1: Afternoon Sessions
After lunch we will break out into separate virtual discussion groups led by subject mater experts. You will log in via Zoom.

Day 2: All Day Sessions
Returning for Day 2, you will receive a new link to join the event and remain on the platform for the rest of the day. 

What's new in 2020?

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Organisational Transformation 
Getting Design Thinking to be the central heart of your organisation! Tackle the big questions you need to address with business leaders to prove that design thinking is the future.

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Customer Empathy 
This is the heart of Design Thinking. We tackle all aspects of customer empathy from research, VOC, empathy immersion to gathering the right feedback to shape your projects

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Scaling the Process
You have the knowledge and leadership buy-in – now what? Learn how you can scale your business and design thinking strategies so you too can become true innovators

Design Thinking Playbook

We're delighted to host a selection of 34 pages from the Design Thinking Playbook, authored by Michael Lewrick, Patrick Link, and Larry Leifer

Advisory Board eBook

We spoke with Facebook, USAA, NAB, & Tabcorp to see how they worked to secure buy-in, and have successfully integrated Design Thinking to streamline and optimise product creation.

Presentation Packet

A selection of presentations from the recent Sydney event! Hear insights from Uber, nbn, and Latitude Financial Services

Hear from Our Past Attendees