This workshop will look at the importance of measuring user centred design through effective cross collaboration and project delivery. Kate Ivey-Williams, Service Design Lead within the UK’s Government Digital Service, has been working with the department for 4 years to implement new ways of working and train teams in design capabilities.
Bringing government departments together to implement effective change, she will train attendees on how to scale your department’s maturity in design thinking principles. Through cross-collaboration, businesses are able to see creativity and practical solutions flow within their departments.
However, being able to employ design thinking needs an ongoing dialogue of human centricity and design. Kate will teach you the importance of designing safe spaces for team members, cross-collaboration initiatives and ways to drive clear mentorship pathways for success.
It is here all attendees in UX, service design and product, will learn the importance of leading design teams to work in collaborative environments, and ways to improve project delivery
- Shifting organisational thinking away from product and into holistic organisation delivery
- Drive team engagement through workshop sessions and effective collaboration
- Improving your leadership capabilities to ensure teams are able to solve problems
Service Design Lead on Voc.UK
Government Digital Service (UK)