Design Thinking Australia 2020

01 - 02 April, 2020 | Sydney, Australia

Interactive Workshops: Thursday, 31 March 2020

WORKSHOP A

9:00 am - 11:30 am TRAINING THE PROJECT TEAMS: HOW TO RUN AN EFFECTIVE DESIGN THINKING WORKSHOP THAT ELIMINATES SILOES FOR TRUE COLLABORATION

Gene Bawden - Head of Design Department, Monash University
This workshop will provide a crash course on design thinking, focusing on the fundamentals of human centred design. Beyond just the process, attendees will be able to speak to challenges and learn how Monash’s XYX Labs work to address policy changes. This workshop will allow attendees to feel confident in their ability to teach and lead design-thinking principles within their organisations, becoming true champions for this way of working.

Led by design veteran Gene Bawden, he has assisted in setting up three labs within the university, looking at gender equity design health, and mobility design. He will guide attendees on how to run proper design thinking workshops that will bridge siloes and encourage cross-collaboration within all departments.

This workshop is designed for those new to design thinking methods, need a deeper understanding of the design process or who require a refresher on how to effectively facilitate workshops.

  • How to structure a design thinking workshop: going from post-it notes to innovative ideas through collaboration
  • Guiding the product owners to create and design processes through a design thinking lens
  • Encouraging cross-collaboration to develop effective design projects that will solve issues
Facilitator:

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Gene Bawden

Head of Design Department
Monash University

WORKSHOP B

12:00 pm - 2:30 pm KEEPING THE MAGIC WITHIN: MOVING FROM VISION TO DESIGN TO TANGIBLE RESULTS THROUGH THE ART OF LETTING GO

Kevin Schumacher - UX Magician, Walt Disney (USA)
One of the hardest tasks of a product owner and designer is letting go of their designs and simply trusting the process. This workshop will teach all attendees how to go from design to effective project delivery, learning when your product needs to be improved, or when it has reached its point of maturity. 

Run by Walt Disney’s UX ‘Magician’ Kevin Schumacher, he will teach you how to do more lead work and strategic thinking that maps over design thinking principles. Being able to understand the research, AI and implementation of qualitative analytics, attendees will learn how to manage customer experiences across all platforms so your design reaches its point of maturity.

All about securing customer data and ensuring the “magic stays within” learn a few insider tips and tricks that will take your customers on the same magical journey to meet their needs. 

For heads of design, project managers and those in digital

  • Creating an effective prototype and determining when it has reached its point of maturity so you can move onto the next product
  • Eliminating siloes across departments for true collaboration and design experiences
  • Getting buy-in at enterprise level to improve projects and product delivery 
Facilitator:

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Kevin Schumacher

UX Magician
Walt Disney (USA)

WORKSHOP C

3:00 pm - 5:30 pm SCALING THE PROCESS: MEASURING USER-CENTRED DESIGN CAPABILITY THROUGH EFFECTIVE PROJECT DELIVERY AND LEADERSHIP

Clara Teoh - Service Design Lead on Voc.UK, Government Digital Service (UK)
This workshop will look at the importance of measuring user centred design through effective cross collaboration and project delivery. Kate Ivey-Williams, Service Design Lead within the UK’s Government Digital Service, has been working with the department for 4 years to implement new ways of working and train teams in design capabilities.

Bringing government departments together to implement effective change, she will train attendees on how to scale your department’s maturity in design thinking principles. Through cross-collaboration, businesses are able to see creativity and practical solutions flow within their departments. 

However, being able to employ design thinking needs an ongoing dialogue of human centricity and design. Kate will teach you the importance of designing safe spaces for team members, cross-collaboration initiatives and ways to drive clear mentorship pathways for success. 

It is here all attendees in UX, service design and product, will learn the importance of leading design teams to work in collaborative environments, and ways to improve project delivery

  • Shifting organisational thinking away from product and into holistic organisation delivery
  • Drive team engagement through workshop sessions and effective collaboration 
  • Improving your leadership capabilities to ensure teams are able to solve problems 
Facilitator:

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Clara Teoh

Service Design Lead on Voc.UK
Government Digital Service (UK)