Designing a separate business lab to focus on innovation and customer satisfaction projects, ANZ are one of the key leaders in this space utilising design thinking to implement projects. However, working in a fast-paced environment with multiple projects, there are times when design thinking might not be the best methodology to apply.
Robert Homberger, Strategic Design Director at ANZ, will present on the true complexities of project design, and the way ANZ are applying it to specific homeownership projects to become the innovators of tomorrow.
Scaling and perfecting projects is a large part of the designer’s mindset. However, how do you know the best way to employ design thinking when your project is to embed design thinking across your organisation? This panel will weigh in on their personal journeys when it comes to implementing design thinking across their business, and the pros and cons that come with this change.
XYX Lab encompasses a team of experienced designers and researchers who explore gender-sensitive design practices and how to improve the urban environment through policy and community engagement.
Gene Bawden, Head of Design at Monash Art Design and Architecture will deliver a case study on how the XYX Lab team use design thinking to influence the creation of safer urban environments for women, girls and the LGTBI community
11:40 – 12:40 (ROTATION1) | 15 min break | 12:55 – 13:55 (ROTATION2)