Securing sustainable growth in today’s customer centric environment requires a robust framework to support transferrable design capabilities. In this session, hear how Jemma is creating significant impact within Telstra by leading its Talent Building initiatives and mentoring pathways. Specifically, she shares key insights on building collaborative models that uplift design capabilities and service outcomes – one team at a time.
How Telstra is driving a 4x increase in demand for design capabilities and upskilling team performance through their unique Talent Building model
Co-designing capability maturity models with employees to enhance engagement
Building a supportive community and work ecosystem through by embedding processes for knowledge sharing and transferrable design capabilities
Enhancing skills across design thinking, lean start-up and agile methods
Check out the incredible speaker line-up to see who will be joining Jemma.