28 - 30 October, 2019 | Royce Hotel Melbourne, VIC

Jon Whitby

Head of UX & Performance World Nomads

Conference Day One: Tuesday, 29 October 2019

Tuesday, October 29th, 2019

3:20 PM Story-telling to Enhance User Experience and Product Design

The art of storytelling not only helps to understand the user’s pain points, but also to prioritise investment opportunities that go beyond revenue growth. In this discussion, Jon explores how World Nomad developed their capabilities of identifying the right opportunities to create value-added activities and support the user experience

Key Themes:
  • Understanding user pain points to innovate a truly impactful product or service
  • How to filter and prioritise investment opportunities through establishing strong diverse collaboration
  • How to develop and bring to life excellent proof of concepts to successfully drive tangible benefits and ROI

Check out the incredible speaker line-up to see who will be joining Jon.

Download The Latest Agenda