Empowering the Mobile Workforce

Making Your Sales Team More Effective and Efficient: Streamlining Through Mobile

Up to 23% more firms now report that they achieve targets when employing a mobile sales strategy than those who do not have a mobile strategy in place, say Aberdeen Research.This whitepaper considers how the use of mobile technology and the development of mobile apps can be used to support a sales team, to ensure sales conversion rates are increased more often and more efficiently.According to Yankee Group, companies that use mobile business apps are able to increase sales conversion rates by as much as 26%. Find out why mobile apps will become essential tools within your business and sales team, by downloading this paper today.

How Starbucks Got a Handle on Mobile Technology

Robert Teagle, EMEA IT Director, Starbucks joins Enterprise Mobility Exchange to discuss how mobile technology has helped Starbucks achieved best in breed customer service, increased operational efficiency and productivity and challenges. He also discusses what the solution provider community – enterprise mobility and beyond - can do to help address these challenges.

Where Does Mobility Sit on a CIO’s Agenda?

Nick Capell, CIO of Parcelforce Worldwide, joins IQPC Exchange to discuss the position of Mobility on a CIO’s Agenda. He talks about the role of the CIO in setting an enterprise mobility strategy and identifies the market trends having the biggest impact on this role today. Next he talks about how the advance in mobile device technology is impacting on IT strategy, spending and architectures, and pinpoints where he sees the main threats and opportunities for the business as the workforce and the consumer become increasingly mobile. Nick identifies the optimum devices to employ for a field service workforce – explaining the key functionalities to look for when choosing devices. Finally, he explains how best to go about managing and using data to your company’s advantage, particularly given the ever-increasing amount of unstructured data coming from multi-channel sources, including social media.