GOV CC is the largest and most established event of its kind in Australia & New Zealand. In celebration of its 19th year, Gov CC has been reinvigorated and is back to deliver new streams, exciting case studies and strategies to drive the industry forward.

Highlight Speakers:

• Rosetta Carrington Lue, Senior Advisor Architect & Design, Office of Information & Technology (OIT), U.S. Department of Veteran Affairs
• Oswaldo Mestre, Chief Service Officer & Director of Citizen Services, City of Buffalo New York
• Kate Fowler, Assistant Commissioner, Australian Taxation Office
• Jonathan Duhig, Experience Design for Strategic Telephony, Department of Human Services
• Kirsty Chorazy, Contact Centre Performance & Improvement Manager, Service NSW