28 - 29 March, 2016
Grosvenor House, Dubai, United Arab Emirates
Steven Benson, Cluster Director of Operations at Jeddah Hilton

Steven Benson


Cluster Director of Operations
Jeddah Hilton

Check out the incredible speaker line-up to see who will be joining Steven.

Download The Latest Agenda

Conference Day One: Monday, 28 March 2016 (Hotel Business Day)

Saturday, March 3rd, 2018


13:15 PANEL DISCUSSION: Reviewing the latest self- service technologies for hotels to improve operational efficiency

  • Discussing benefits and pitfalls of guest room access controls
  • Highlighting evolution of guest room access control – self check in, using your phone as a kiosk, what next?
  • Improving productivity of staff and reducing cost through new self- service technologies