New Era of Customer Insights & Analytics

November 10-12, 2020 | 12-3 PM ET

Meet the Speakers

Speakers


Jon Aumann
Jon Aumann
Sr. Sales Engineer
Hiya
Brian Cantor
Brian Cantor
Principal Analyst, CCW Digital Director
CCW Digital
Amanda Caparelli
Amanda Caparelli
Research Development Analyst
Customer Management Practice
João Carmo
João Carmo
Principal Product Manager
Talkdesk
Randy Carter
Randy Carter
Product Marketing Director
Genesys
Bonnie Chase
Bonnie Chase
Sr. Product Marketing Manager
Coveo
Brett Cohen
Brett Cohen
Business Intelligence Leader
Business Intelligence Leader
Haresh Gangwani
Haresh Gangwani
Executive Vice President of Global Alliances
Intradiem
Sandy Ko
Sandy Ko
Senior Analyst, Customer Contact & Conference Director
Customer Management Practice
Neil Kostecki
Neil Kostecki
Director Product Management for Salesforce
Coveo
Thomas (TK) Kurian
Thomas (TK) Kurian
Director, Industry Solutions
Treasure Data
Brian LaRoche
Brian LaRoche
Director of Outreach Marketing
CallMiner
Elcenora Martines
Elcenora Martines
Global VP, Genesys AI
Genesys
Susan Mihalick
Susan Mihalick
Customer Experience, Quality Assurance Manager
Freshly
Trista Miller
Trista Miller
Senior Director of Customer Care
Frontier Airlines
Abby Monaco
Abby Monaco
Senior Product Marketing Manager
NICE Nexidia
Bridget Nelson
Bridget Nelson
Head of Brand Performance
Mass Mutual
Elizabeth Oates
Elizabeth Oates
Senior Director, Consumer Insights
Ulta Beauty
Darlene Oordt
Darlene Oordt
Senior Director, Genesys Cloud Product Management
Genesys
Preethy Padmanaghan
Preethy Padmanaghan
Head of Platform, Product Marketing
Freshworks
Andrea Schwark
Andrea Schwark
Executive Director, Operational Efficiency and Planning
Verizon
Brad Snedeker
Brad Snedeker
Director of Customer Advocacy
Calabrio
Larry Swift
Larry Swift
Director of Solution Consulting
Intradiem
Matt Wujciak
Matt Wujciak
Analyst, Staff Writer
CCW Digital