Haresh is responsible for creating and managing Intradiem’s global alliance program where he can leverage his extensive experience in managing strategic partnerships. Prior to Intradiem, he co-founded and was CEO of Bolstra, a Customer Success management platform company. Haresh also spent 15 years at Aprimo, Inc. in roles ranging from Product Strategy, Business Development to Strategic Alliances. A constant evangelist for agent engagement and customer experience, Haresh is passionate about helping contact center organizations improve efficiencies, while also delivering the best possible experiences for their employees and customers. He holds a Masters of Business Administration and a Bachelors of Computer Information Systems from University of Indianapolis.